• Data De-identification

    Upon arrival at the EboScience laboratory, your sample is immediately de-identified and converted into a unique random barcode. Laboratory personnel process only the code and never have access to your personal identity

  • Bank-Level Encryption

    All genetic data is stored on multi-encrypted servers. We employ industry-standard security protocols to ensure complete physical isolation of data during both transmission and storage

  • Your Rights

    Right to Information
    Right to Refuse

    Right to Erasure

    Right to Data Portability


FAQ

What Information Do We Collect?

  • Genetic Data Information generated through the sequencing and interpretation of your DNA sample
  • Personal Data This includes your identity and information provided during registration or website use, such as your name, phone number, shipping address, username, password, and website interaction behavior.
  • Phenotypic Data If you have completed any of our health or skin assessments, we collect phenotypic data—information regarding your observable physical traits and skin characteristics

How Do We Store Your Information?

  • Data Decoupling & Segregation We store your personal data separately from your genetic and phenotypic data. This architectural separation ensures that individuals cannot be identified solely through their biological or trait-based information.
  • Anonymized Identification System
    Specifically, our system assigns you a randomized ID to represent your identity. Your genetic and phenotypic data are identified by entirely different, unique strings and are housed in distinct, isolated databases separate from your personal profile.
  • Independent Audit Logs All data access logs are stored on independent, dedicated servers to provide an additional layer of security and to ensure the integrity of our audit trails.

How Do We Protect Your Information?

  • End-to-End Anonymization
    Throughout the entire testing process, all sensitive personal data (such as phone numbers, addresses, and names) is strictly anonymized. Our laboratory personnel work exclusively with randomized system identifiers, ensuring they have no way of linking genetic data to a specific individual.
  • Dedicated Information Security Committee EboScience maintains a dedicated Information Security Committee that oversees our rigorous defense protocols. We conduct regular vulnerability scanning and security penetration testing to proactively identify and neutralize potential risks.
  • Strict Access Control & Training
    All staff members are subject to stringent data access controls and are required to undergo comprehensive privacy protection training. Furthermore, every employee is legally bound by strict non-disclosure agreements (NDAs) to safeguard your information at all times.

Your Data, Your Control

You have the right to manage how your data is processed and used at any time. Our commitment to your autonomy includes:

  • Account Deletion– You may choose to close your personal account and remove your registration details from our system at any time.
  • Sample Destruction – You can request the permanent physical destruction of your biological DNA sample stored at the EboScience laboratory.
  • Withdrawal of Consent – You have the right to revoke permission for the ongoing use of your genetic and phenotypic data in our analysis or research databases.